Job Description Summary

Passionately drive customer satisfaction with our products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success.

• This role will cover AAJV Avenza and Norway sites

Job Description

Roles and Responsibilities

• Ensuring the delivery of products or services that meet or exceed customer expectations consistently.

• Lead Quality Control and Assurance team,

• Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to ensure alignment to QMS.

• Take action to assess, simplify, and sustainably improve the effectiveness of our Quality Management System to enhance our products, services, processes, and technologies.

• Point of reference for all company areas to develop a culture aimed at total quality and continuous improvement.

• Lead implementation and development of internal processes and procedures in order to ensure compliance with quality standards.

• Cost of Poor Quality and reduction actions plan implementation continue monitoring, KPI definition and target monitoring.

• Lead internal and external nonconformities and route cause analysis management.

• Quality reference point for customers.

• Direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Coordinate resources to achieve goals with a timely and cost-effective strategy · Lead and assist in daily operations.

• Lead, develop and inspire a team of quality professionals.

• Develop and execute quality and continuous improvement strategy aligned with overall business goals.

• Define and promote the use of standard methods and tools in accordance with Internal directives by utilizing Lean methods.

• Execute, and continuously improve a system or framework to generate, prioritize and execute improvement ideas and eradicate top quality issues, striving to become a learning organization.

• Ensure the Voice of the Customer is represented within the business and leverage to drive the quality agenda.

• Empower employees to take ownership for their performance and leveraging their ability to solve problems. Through innovation.

• Impacts the team’s ability to achieve service, quality and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes required.

• Lead and coach team on RCA

Required Qualifications

• Experience in quality management and/or continuous improvement, preferably in the energy or engineering sector

• A university degree in Engineering, Quality Management, or a related field.

• Significant experience in Operations and or Quality

• Proven experience in leading and developing teams.

• Demonstrated experience leading and managing change in a dynamic, international, and fast-paced environment.

• Excellent analytical skills, including experience with quality and continuous improvement data and data driven decision-making.

• Experience in leading quality and continuous improvement initiatives

• Exceptional problem-solving and communication skills

• Fluency in Italian and English is required, both written and spoken.

Desired Characteristics

• Proven experience on Aero Derivates / Turbine knowledge.

• Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: No