Laboratory Director

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

• Work location: Texas Health Rockwall

• Core work hours: Full Time (40 Hours); Day Shift 8:00a-5:00p

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise have helped create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Job Description

Operations

Plan, organize and delegate activities as required for the safe, efficient and effective operation of the department including active participation with other hospital and leadership staff to accomplish this objective.

Develop and oversee the implementation of policies, procedures, and standards that direct department operations.

As required for service, verify that standards are consistent with regulatory and accreditation standards and requirements.

Actively incorporate measures to obtain compliance with regulatory and accreditation standards and requirements.

Identify and utilize processes and resources that support optimal delivery of data and information to leadership team and staff.

Strategic Planning

Establish priorities for department growth and enhancement based on customer need, research findings, and industry trends.

Effectively market the service to key stakeholders.

Collaborate with those providing direct patient care and members of other disciplines at all levels in the development, implementation, and evaluation of program and services.

Fiscal Management

Stewardship of the department resources by fostering a continuous improvement mindset. Drive high quality patient care in a cost efficient manner.

In collaboration with the department management and staff, determine the appropriate number and level of staff, balancing competency, patient needs, patient outcomes, patient safety outcomes and productivity guidelines.

Monthly review of the Departmental Responsibility Reports (DRRs) to determine adherence to operational performance targets.

Regularly communicate with staff and customer groups as appropriate regarding hospital/departmental goals, results and future direction.

Advocate for appropriate fiscal and Human Resources to accomplish work/goals for the Department and the Organization.

Satisfaction

Collaborate with all customer groups (patients, department/hospital staff, physicians and other customer groups), to meet and exceed needs/expectations.

Create and maintain a collaborative work environment (patients, physicians and key stakeholders).

Actively engage in customer groups on a regular basis to promote effective customer relationships and communication with prompt resolution of issues and concerns.

Evaluate customer satisfaction on a regular basis to determine gaps between actual results and expectations.

Continuous Improvement

Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety.

Identify key performance indicators that need to be monitored and evaluated.

Develop, monitor and evaluate systems that improve organizational performance.

Include department staff shared KPI goal setting, strategy development and outcomes analysis.

Human Resources

Oversee the effectiveness of the department recruitment and retention program, taking action as necessary to provide an adequate level of qualified staff.

Promote professional growth, development and accountability in staff, students and colleagues.

Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations.

Coach and mentor subordinate staff in order to improve performance and expand responsibilities.

Develop and support shared decision-making in order to develop inter/intradepartmental teamwork and team goal accomplishments.

Identify leadership talent and actively develops leadership skills.

Support diversity objectives of the organization in recruiting and promotion into leadership roles.

Professional Accountability

Network with peers in State/Regional/Nation to share ideas and conduct mutual problem-solving.

Promote understanding and effective use of organization management theories and research.

Establish collegial relationships with physicians , unit personnel and administration.

Integrate team-building strategies and principles of group process in iteration with staff.

Promote the professional image in demeanor, appearance, attitude and behaviors.

Engage in self-performance appraisal on regular basis, identifying areas of strength as well as areas for professional/practice development.

Education

Bachelor's Degree Medical Technology or related field Required

And

Master's Degree Preferred

Experience

5 Years experience in hospital lab management Required

Licenses and Certifications

MT(ASCP) - Medical Technologist or equivalent Upon Hire Required

Skills

Proactive problem solving; good interpersonal skills; good verbal and written communication skills; basic computer skills; strong financial management skills including analysis and budgeting; knowledge of industry standards and regulatory standards for area of responsibility; ability to work as a member of a team, to lead, learn and be creative.

Why Texas Health?

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 24,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.

Here are a few of our recent awards:

• 2022 FORTUNE Magazine’s “100 Best Companies to Work For®” (8 th year in a row)

• A "Top 100 Places to Work" for 2021 by The Dallas Morning News (10 th time)

• #1 as 2021 “20 Best Workplaces in Health Care and Biopharma” by Great Place to Work® and Fortune (7th consecutive year, 6th year as #1)

• “America’s Best Employers for Diversity” list by Forbes

• A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

• A 2021 LinkedIn Top Companies in Dallas - Fort Worth list. This award recognizes the best workplaces for team members to grow their careers and honors companies that not only attract talent but also invest in the development of their employees.

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

#LI-TA1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.