Job Overview

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions

• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.

• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.

• Follows IQVIA data verification protocols.

• Researches, analyzes and responds to client inquiries that are routine in nature.

• Provides support to team for client service meetings at customer sites.

• May produce ad-hoc studies on demand.

Qualifications

• Bachelor's Degree

• Two (2) years related work experience

• Experience in an IQVIA role preferred and pharmaceutical experience

• Has project management experience

• Proficient in PC applications such as Excel

• Ability to communicate effectively with various levels in the organization (written and oral)

• Demonstrate problem solving, analytical and strong customer service skills

• Can work on night shift and on hybrid set up

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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